ScoutTrip

Help and support

ScoutTrip is currently being tested with Scout troops. The adult or troop leader who shared the test link is the support contact for this pilot.

A trip disappeared

Plans are stored in the browser where they were created. Open ScoutTrip with the same device and browser profile. Private browsing, clearing site data, or changing devices can make local plans unavailable. Restore a ScoutTrip backup if you downloaded one.

AI ideas are unavailable

Confirm that the device is online. Free AI and search services also have usage limits, so waiting and trying again later may help. Manual planning, saving, packing, budgeting, and the offline viewer continue to work without AI.

Prepare for a poor connection

Open Backup & offline tools, choose Prepare offline access, and download a backup or PDF before leaving. The offline viewer is read-only and must be prepared while online.

Report a problem during the pilot

Tell the adult or troop leader who shared ScoutTrip what you were trying to do, what device and browser you used, and what happened. Do not include names, exact private locations, medical details, or API keys in screenshots or messages.

Read the privacy notice to understand what stays on the device and what is sent when requesting AI ideas.

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